For support we require you to log a ticket through the mobile app or by visiting the online portal.

Telephonic support is only available during office hours:

08:00 - 17:00 Weekdays
08:00-13:00 Saturdays

After hours on our Support number 0798217512

18:00 - 20:00 Weekdays
14:00 -18:00 on Saturdays and Sundays.

Telephonic support will not be available outside of these hours.

Every call is important and need to be logged and traced.
We DO NOT offer support through Facebook, Facebook messenger, Whatsapp or SMS. 

To log a support tickets any time via email, please use your registered email addess with us and send an email to: support@cwayinternet.co.za

Get our Mobile App



For first install, replace "host.example.com" with "portal.cway.co.za"(without the inverted commas)
Use your login details you received from us at sign-up to login